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Prologue To advance help quality and consumer loyalty, most firms utilize the trademark ââ¬Ëthe client is consistently rightââ¬â¢. The...
Friday, October 18, 2019
Teams at Kluster Case Study Example | Topics and Well Written Essays - 500 words
Teams at Kluster - Case Study Example Individual team members must develop long-term working relationships with other individuals within the group and form solid operational procedures in order to perform their tasks efficiently. Additionally, the company will provide all material external support in order for the team to accomplish their short and long term objectives effectively. In the case of Klusters ââ¬Å"Illuminator Teamâ⬠its basic format is of a team that runs things. It is also a type of virtual team since the many team members are all from different geographical locations and often meet using web based groupware instead of face to face. There are advantages and disadvantages to a team based work environment. Some advantages of a team based approach to problem solving is that unlike traditionally structured organizations all team members participate in the decision making process instead of top management making all the decisions. As a direct result all employees are empowered to participate creating a work environment that is more efficient and effective at dealing with complex organizational problems while giving a competitive edge over the competition. Some disadvantages of a team based approach is that in many teams individual achievement is not as easily determined as in a traditional hierarchical organization which is a factor in determining compensation. Team based companys tend to focus on team achievements rather than individual performance. The lack of centralized decision making of a team based organization can lead to some disorganization and as well as control and coordination issues for management (Sch ermerhorn & Hunt & Osborn). The Illuminator team has addressed some of these challenges by placing team member reward mechanisms in order to recognize top performing individuals and their contribution to the team effort. Their system is designed to provide them with financial as well as member
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