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Unruly Customers and Employee Turnover Intention
Prologue To advance help quality and consumer loyalty, most firms utilize the trademark ââ¬Ëthe client is consistently rightââ¬â¢. The...
Tuesday, February 4, 2020
Team and leadership db2 Essay Example | Topics and Well Written Essays - 250 words
Team and leadership db2 - Essay Example used his decision-making skills on a multi-dimensional level to navigate his company through the ever-dynamic external and internal forces that drive the insurance business. With experience accumulated from 1997, he is able to predict market trends and align his employees with the least disruptions. This is helped by his personality strengths, which include resilience and ambition in a fiercely competitive industry. Further, he has the leadership skills to balance organisational relationships, even when it is in conflict with the interests of stakeholdersââ¬â¢. According to PricewaterhouseCoopers (PWC), effective CEOs must act as role models, communicate across boundaries and solve problems creatively (PWC, 2013). By emphasising on innovation and efficiency, Blair has set an example for his employees and supervisors to be creative. Involving all levels in an organizations hierarchy in conducting market research leads motivation simply by participating (Tittemore, 2003). Blair used that strategy, which resulted in the development of the supplemental benefits programs that realised record growth. He also insists on the organisation to hire and maintain the best professionals in the sector who are capable of, like himself, working with and inspiring all colleagues. The key legacy the CEO will leave behind is the organisational culture that encourages each employee to be a role model to colleagues, which promotes communication across all
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